Technical support:

• Onsite & online I.T support (Installation, setup, configuration and trouble-shooting)  for desktop workstations (PCs), servers, printers, scanners, hand held PCs, network hubs, switches, routers, access points and other I.T equipment.

• Onsite & online IT support (setup, configuration and trouble-shooting) for software; including Microsoft Office, Adobe writer, C.A.D and many others.

• Remote support for installation, setup, configuration and troubleshooting.

Wireless & Wired networking:

• Installation of network cabling (CAT5e & CAT6), switches, hubs and routers.

• Trouble-shooting and testing of cabled networks and equipment.

• Installation, setup, configuration and trouble-shooting for Wireless networks (routers & access points).

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Repairs, Upgrades & Servicing:

• Workstations, servers, printers, fax machines, copiers and scanners.

Data back-up & recovery:

• Back up, restoration and secure storage of business critical data.

• Recovery of corrupt, lost or otherwise damaged data and storage.

Microsoft Windows & Office training:

• Training for ALL Microsoft products including Windows XP and Office 2003.

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Bespoke database design:

• We can create bespoke databases for your business needs.

• Small business software solutions, bespoke database design, low cost systems.

• Custom built around your existing system, professional designers.

• Microsoft Access Database with integrated highly user friendly interfaces.

• We develop front ends applications for ODBC linking.

Disaster recovery & Data protection:

• Disaster recovery, is aimed at providing you with the support, services and solutions to recover your office/business systems after a major disaster like fire, flood, vandalism, systems failure or theft.

• Data protection is strongly linked to disaster recovery, data backups and security. We will provide you with the services and support required to protect your data from loss, unauthorised access and theft.

• Our managed IT Disaster Recovery solution specifically designed for the small to medium sized organisation which continuously protects your data.

Testing & development:

• We can test and develop; workstation and server hardware, setup and configuration.

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Procurement & Asset management:

• We offer help and advise prior to purchasing equipment, online or onsite.

• We can help you to manage your I.T assets.

IT budgets are constantly under intense scrutiny, so making the right purchasing decision the first time is critical.

Our dedicated buying team provides our customers with a direct point of contact for all day to day IT requirements, with each member having excellent awareness of the technology, licensing and warranty issues which are vital in purchasing IT hardware and software.

Safe, legal disposal of I.T equipment: (WEEE)

• We'll make sure that your old I.T equipment is disposed of safely, legally and in line with current Waste Electrical and Electronic Equipment (WEEE) regulations.

• You will need to comply with the WEEE Regulations if you generate, handle or dispose of waste that falls under one of ten categories of WEEE:

  1. Large household appliances
  2. Small household appliances
  3. IT and telecommunications equipment
  4. Consumer equipment
  5. Lighting equipment
  6. Electrical and electronic tools
  7. Toys, leisure and sports equipment
  8. Medical devices
  9. Monitoring and control equipment
  10. Automatic dispensers.

• We will create a traceable audit path complete with documentation to support your organisations compliance with WEEE regualtions.

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Portable appliance testing:

• Pat testing or portable appliance testing is an important part of any health & safety policy.

• The Health & Safety Executive states that 25% of all reportable electrical accidents involve portable appliances.

• The Electricity at Work Regulations place a legal responsibility on employers, employees and self-employed persons to comply with the provisions of the regulations and take reasonably practicable steps to ensure that no danger results from the use of such equipment.

This in effect requires the implementation of a systematic and regular program of maintenance, inspection and testing and that's were we can help. We can PAT test all of your office and I.T equipment, officially label each item as tested, and create records to show that you have complied with the appropriate H.S.E regulations.

Project & roll-out management:

• We can manage those important I.T projects.

• We can roll-out your new software or hardware.

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